A FAMILY
STORY

The roots of our code of ethics

A FAMILY STORY

The roots of our code
of ethics
A GREAT JOURNEY BEGINS WITH SMALL STEPS
Your first step is to speak English with the online lessons
First study trip abroad
IATA recognition
First MLA Study Holidays catalog
MLA is an ANGQ member
Special, Standard, Top programmes
Italian medical assistance
Italian medical assistence
Partner with Save the Children UK
First MLA High School Abroad Catalog
Recognition of British Council
Recognition of NCPSA
Member of ALTO
1974
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First study trip abroad
1976
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MLA is born
1981
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Exclusive use of scheduled flights
1989
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First MLA Study Holidays catalog
1990
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First MLA Study Stays catalog
1998
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MLA is an ANGQ member
2000
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First MLA Ministay Catalog
2004
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Special, Standard, Top programmes
2006
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MLA Obiettivo Formazione is born
2007
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Italian medical assistance
2008
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iStudy is born
2009
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MIUR recognition
2010
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Partner with Save the Children UK
2012
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Study World Corporation is born
2013
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First MLA High School Abroad Catalog
2014
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Recognition of Department of Health NJ
2015
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Recognition of British Council
2016
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ASTOI Confindustria Viaggi member
2017
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Recognition of NCPSA
2018
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Adoption of mod. gest. and contract pursuant to Legislative Decree no. 231/2001
2019
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Member of ALTO
2020
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MLA Language Live is born
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CODE OF ETHICS
Our values and principles
The development model underlying our company is that of a company that proposes morally high values to the market, such as full compliance with current legislation and its collaborators and a fair competitive spirit towards other companies in the sector. MLA is therefore based on the principles of democracy, equality and support and is bound by compliance with this moral code in all its acts, internal or external.

Trust

The success of MLA depends on the mutual trust of all those who collaborate every day to build the business. Trust is based on sharing the mission and values that underpin this code.

Human resources

The enhancement of human resources, the recognition of their individuality, the support based on their sharing in business strategies are the cornerstones for the management of MLA.

Transparent honesty

MLA ensures that its employees are aware of their actions and that they do not have personal or corporate profit as their goal. All information must be complete and transparent following the company’s guidelines to protect its image.

Confidentiality

MLA ensures that its employees respect the confidentiality of all personal data and undertakes to ensure that all the regulations regarding privacy are observed. The processing of the data collected is aimed solely at carrying out the business purposes.

Quality

MLA aims to satisfy and protect its customers by paying attention to requests that can contribute to the improvement of products and services.

Impartiality

MLA ensures that its employees never adopt discriminatory and opportunistic attitudes MLA has the obligation to discriminate on ethnicity, creed, gender, political opinion and physical or mental disability.

Health and safety

MLA ensures that its employees adopt all the safety measures required by technological innovation and at the same time is committed to ensuring the physical and moral health of its employees.

Fair competition

MLA considers fair competition as one of the key principles underlying the collaboration relationships with competing companies in the same sector.

Trust
Read More
The success of MLA depends on the mutual trust of all those who collaborate every day to build the business. Trust is based on sharing the mission and values that underpin this code.
Human resources
Read More
The enhancement of human resources, the recognition of their individuality, the support based on their sharing in business strategies are the cornerstones for the management of MLA.
Transparent honesty
Read More
MLA ensures that its employees are aware of their actions and that they do not have personal or corporate profit as their goal. All information must be complete and transparent following the company's guidelines to protect its image.
Confidentiality
Read More
MLA ensures that its employees respect the confidentiality of all personal data and undertakes to ensure that all the regulations regarding privacy are observed. The processing of the data collected is aimed solely at carrying out the business purposes.
Quality
Read More
MLA aims to satisfy and protect its customers by paying attention to requests that can contribute to the improvement of products and services.
Impartiality
Read More
MLA ensures that its employees never adopt discriminatory and opportunistic attitudes MLA has the obligation to discriminate on ethnicity, creed, gender, political opinion and physical or mental disability.
Health and safety
Read More
MLA ensures that its employees adopt all the safety measures required by technological innovation and at the same time is committed to ensuring the physical and moral health of its employees.
Fair competition
Read More
MLA considers fair competition as one of the key principles underlying the collaboration relationships with competing companies in the same sector.
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CERTIFICATIONS AND ACCREDITATIONS
A company you can trust

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